Fernando Gentil
Salesforce Developer
Salesforce Developer with a strong commitment to continuous learning, combining a passion for innovation with the experience gained over the years to deliver meaningful value to both projects and teams.
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About
Salesforce Developer with 4+ years of experience delivering enterprise solutions across Sales Cloud, Service Cloud, and Experience Cloud.
Strong background in Apex development, complex automation, and system integrations within financial services environments. Experienced in CI/CD pipelines, production support, and business process refactoring to improve efficiency and scalability.
Skills
Certifications
Platform Sharing e Visibility Architect
JavaScript Developer
Platform Developer
Agentforce Specialist
Platform App Builder
Platform Administrator
Technical
Lightning Web Components
Aura Components
Visualforce
Apex
REST API / SOAP API Integration
Tools & Platforms
Sales Cloud
Service Cloud
Experience Cloud
Salesforce CLI
CI/CD Pipelines
AutoRABIT
Languages
Portuguese — Native
English — Fluent
Experience
Natixis in Portugal
Nov 2021 – Present
NIE
Current
Jul 2025 – Present
Salesforce Developer
- Led the end-to-end redesign of the organization's KYC process on Salesforce.
- Audited and refactored legacy automation workflows to align with platform best-practices, eliminating technical debt and improving maintainability.
- Architected and developed a new automated process integrating multiple external services to retrieve legal entity information and documents in real time, significantly reducing manual effort.
MacX Payments
Dec 2024 – Jul 2025
Salesforce Developer
- Led the design and development of a native Salesforce solution to replace a legacy ServiceNow implementation for payments case management.
- Co-initiated the project before assuming solo technical ownership, independently driving architecture decisions and full delivery.
- Built complex automation and business logic to address specialised operational requirements, integrating with multiple external applications to support end-to-end payment workflows.
- Developed an intelligent Email-to-Case pipeline capable of dynamically detecting sensitive data within incoming communications and automatically migrating it to encrypted fields, ensuring full compliance with data protection and sensitive regulations.
NAT1
Nov 2021 – Dec 2024
Salesforce Developer
- Contributed to a large-scale, highly customised Salesforce implementation as part of a large developer team, operating within a structured enterprise delivery process.
- The project followed a full CI/CD pipeline using AutoRABIT integrated with Bitbucket, with deployments managed via GIT cherry-pick strategy to maintain precise change control acrossed a shared org.
- Participated in and co-hosted cyclic grroming sessions and sprint ceremonies, ensuring alignment between technical delivery and business requirements.
- On a rotating basis, held direct responsability for production on-call support and sprint release deployments on a 2-week cadence.
Education
Universidade de Trás-os-Montes e Alto Douro
MAJORS — BIOMEDICAL ENGINEERING
2021
Universidade de Trás-os-Montes e Alto Douro
BS — BIOENGINEERING
2019